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NPS - Net promoter score and its application

NPS - Net promoter score and its application

NPS - Net promoter score and its application

The Net Promoter Score (NPS), a simple yet effective tool that has taken the business world by storm. NPS measures how likely customers are to recommend your product or service, providing valuable insights into their overall satisfaction. But it's not just about the score – NPS can be used to drive improvements and growth for your business. In this article, we'll dive into what NPS is, how it's used, its benefits, plus tips on calculating and improving your score. Get ready to take your customer experience game to the next level with NPS!

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Digital transformation barriers which prevent the growth of businesses

Digital transformation barriers which prevent the growth of businesses

Digital transformation barriers which prevent the growth of businesses

Digital transformation represents a fundamental change in technology, business models and behaviors that a company needs to adopt to be able to compete in a rapidly changing digital-centric economy. Digital Transformation (DT) offers tremendous opportunities for growth and provides businesses with an important competitive advantage. However, the adoption of new technologies and the use of new methods will not be sufficient if there are no clear strategies for achieving defined goals.

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Travel & Logistic
Travel & Logistic
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General
Automotive
Automotive
Education
Education
Technology
Technology
Employee Satisfaction
Employee Satisfaction
Banking _ Finance
Banking _ Finance
Pharma & Health Care
Pharma & Health Care
For Start-Ups
For Start-Ups