Digital transformation represents a fundamental change in technology, business models and behaviors that a company needs to adopt to be able to compete in a rapidly changing digital-centric economy. Digital Transformation (DT) offers tremendous opportunities for growth and provides businesses with an important competitive advantage. However, the adoption of new technologies and the use of new methods will not be sufficient if there are no clear strategies for achieving defined goals.
Read more ...In this leadership vs management article, we will dig deep into the differences between leadership and management. A few years ago, leaders, entrepreneurs, and innovators created companies, whereas managers were hired to run their operations. But, nowadays, you will notice that our educational system is mostly geared towards management education. Also, there is a perceptual change that treats both management and leadership as the same, which is not a mere reality. So, in this leadership vs management article, we will dig deep into the differences between leadership and management.
Read more ...What is Business Intelligence? Business intelligence is the use of data to help companies make educated decisions with the right information. BI, if done manually, needs a lot of resources and time. It is an integral part of the process and helps simplify and automate the process as well as generate qualitative reports Business intelligence is the process of bringing together data and information management tools to enhance customer experience, increase productivity and profitability, improve business processes, and make better decisions. This process involves the consolidation, analysis and presentation of business information to users of all kinds for the purpose of enhancing strategic and operational decision-making. BI encompasses a variety of technologies that automate the management of data, integrate multiple sources within the enterprise, and present results in a meaningful way that helps users make better decisions. The modern business intelligence (BI) model follows a bottom-up approach and allows users to interact with data and make strategic decisions at their own level. A simple example, an employee needs to see his salary details as compared to his colleagues. He can do so by logging into the employee portal, and then clicking on the salary tab, which is accessible via a link that appears on every account. Afterwards, he can customise this dashboard by entering his own information – total earnings, bonus percent etc.
Read more ...As the need for effective customer relationship management increases, so will the importance of building solid customer relationships. When you have good customers who are satisfied with their products and services, they will be more likely to purchase from you in the future. Building a strong customer base takes time and hard work but it pays off in the end.\Customer relationship management is a strategic and tactical methodology to create, capture, retain and drive profitable relationships with customers. It’s about managing your entire customer file, from initial contact to the end of sale.
Read more ...As a manager, you’re responsible for building a team that can perform at their very best. Developing managerial skills is important for all professionals. According to the World Economic Forum, people management is one of the top 10 skills needed to thrive in today’s workforce. Additionally, research by Gallup shows companies with talented managers experience greater profitability, increased levels of productivity, and higher employee engagement scores—highlighting how vital management is to an organization’s culture and success. Whether you're a new manager or someone who has been in the industry for a long time, there are specific actions to take to improve how you manage people, products and projects. Here are seven ways to become a better manager and advance your career.
Read more ...One of the most common questions we get is “how do I get started?” or “what should I track?” It is important to understand that all data sources are important. Without it, you can’t measure your SEO performance or rank for referral traffic. And without data, you can’t improve your marketing strategies and reduce costs. But data tracking can be difficult. In this guide, we’ll teach you how to track data sources in order to understand what they mean, why they matter, and how to pick the right ones.
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