As the need for effective customer relationship management increases, so will the importance of building solid customer relationships. When you have good customers who are satisfied with their products and services, they will be more likely to purchase from you in the future. Building a strong customer base takes time and hard work but it pays off in the end.\Customer relationship management is a strategic and tactical methodology to create, capture, retain and drive profitable relationships with customers. It’s about managing your entire customer file, from initial contact to the end of sale.
Read more ...Agile method is growing and widely used in most businesses because Agile has the ability to help complete work easily and quickly. Agile helps you to iteratively deliver products, so you can get feedback on how much it's needed, or if it even works at all. Through this process you can discover your product’s true requirements, make adjustments and then deliver the product faster which ultimately saves time and money. In Vietnam, Agile has not been widely adopted. However, it is possible to reduce the number of steps and shorten the overall work processes.
Read more ...