Traditional BI solutions have grown progressively more complex and costly over the last decade. They also require users to be formally trained as well as managed. These issues are compounded by the lack of a comprehensive solution for every industry, use case and size environment. In this era of big data, it is crucial to understand what makes a business intelligence framework so successful — and understand how you can adopt and leverage it in your own organization.
Read more ...COVID-19 has sent shock waves through the world economy and triggered the largest global economic crisis in more than a century. Here, author Jonathan Woetzel provides a brief overview of the COVID-19 pandemic, with an emphasis on its impact on inequality. He argues that although recovery from the crisis will be as uneven as its initial economic impacts, emerging economies and economically disadvantaged groups need more time to recover their losses. The crisis has brought back the most serious economic dimensions of the 1970s: high unemployment and debt, sharp increases in inequality. And this time, we may not be able to sustain those levels of inequality. We need a new approach to long-term economic policy—one that reflects the scale and impact of this crisis on our economy and society, and one that takes into account its continuing impact.
Read more ...The Net Promoter Score (NPS), a simple yet effective tool that has taken the business world by storm. NPS measures how likely customers are to recommend your product or service, providing valuable insights into their overall satisfaction. But it's not just about the score – NPS can be used to drive improvements and growth for your business. In this article, we'll dive into what NPS is, how it's used, its benefits, plus tips on calculating and improving your score. Get ready to take your customer experience game to the next level with NPS!
Read more ...Have you ever wondered what your customers go through before and after purchasing your product or service? Understanding their journey is crucial for businesses to provide exceptional customer experiences. This is where customer journey mapping comes in handy. It helps visualize the entire process of a customer's interaction with a brand, from initial awareness to post-purchase evaluation. In this article, we'll explore the benefits of creating a customer journey map, how to create one yourself and tools that make it easier, as well as its various applications.
Read more ...Nike is one of the popular known brands who manufacture sports and clothing. It manufactures shoes through subcontractors, most of which are located in Asian countries that have large non-employed population and low cost workers. Nike had been steadfast in their commitment to make CSR a priority. The company’s determination was triggered by a steady stream of bad press regarding the environment, labor and other social issues around the world. In 2005 this attitude shifted when Nike began disclosing their CSR activities after a couple of years of silence due to legal concerns. After several audits Nike reported that a large percentage of their overseas factories have their employees working in terrible environments for low pay and in unsanitary health conditions. With Nike planning to reshape the way customers, supplies, investors and regulators see the company. They are changing it from a closed system and making it more open so that suppliers and customers can relate to Nike. One of Nike’s problems is that its leadership and management style has become “leaders beyond borders” meaning leaders reach out to more than just their professional role to engage people on shared goals. By doing this smaller trade flows between some countries will be lost as they strive to meet this goal.
Read more ...Social media has become a very powerful tool for connecting people. They can connect with other people around the world through different social media platforms like Facebook, Twitter, Instagram, YouTube and many others. Social media is a great way to keep in touch with family and friends through pictures, videos, posts and comments. It's also great for keeping up with news from organizations which are a company or nonprofit organization. As more online users post and share on social media, there is a massive amount of information that is available to people. If you are looking for new ways to attract customers and get them talking about your product or service, social media can be a great way to do so. Social media is a great source of information. People have a lot of ‘connections’ on social media, therefore information is consumed by many people. This information becomes a source of influence on consumers and their buying behavior.
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