
Explain the concept of Artificial Intelligence in marketing.
Explain the concept of Artificial Intelligence in marketing.
Slipping customer service might be an indication of an underlying problem, rather than a sign of decline. Chatbots provide companies with a cheap alternative to phone call centric interactions by allowing the company’s calls center agents or drivers to handle the basic questions and requests from customers, freeing up time for more complicated and pressing issues. Chatbots conduct simple surveys that ask questions such as “what type of assistance do you need today?” on behalf of users who are hard-pressed to complete them by themselves.
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