Components of Customer Relationship Management Strategy
Components of Customer Relationship Management Strategy
As the need for effective customer relationship management increases, so will the importance of building solid customer relationships. When you have good customers who are satisfied with their products and services, they will be more likely to purchase from you in the future. Building a strong customer base takes time and hard work but it pays off in the end.\Customer relationship management is a strategic and tactical methodology to create, capture, retain and drive profitable relationships with customers. It’s about managing your entire customer file, from initial contact to the end of sale.
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