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How to manage customer feedback in your business

As a business owner, you already know the importance of customer feedback. It's the key to understanding your customers' needs and preferences, identifying areas for improvement, and ultimately growing your business. But collecting and managing feedback can be overwhelming. With so many different channels available today, it's hard to keep track of everything! In this article, we'll show you how to effectively manage customer feedback in your business – from collection to implementation – so you can stay on top of what matters most: satisfying your customers!

Is Customer Relationship Management a Digital Marketing

Digital marketing is a growing medium with beneficial applications in almost every industry. With no room for error, companies that have embraced digital marketing have improved their reputation by leaps and bounds. Clients are increasingly aware of the importance of being online and requesting good quality content. This has led to an increasing demand for online status updates on social media Digital marketing is a growing medium with beneficial applications in almost every industry. With no room for error, companies that have embraced digital marketing have improved their reputation by leaps and bounds. Clients are increasingly aware of the importance of being online and requesting good quality content. This has led to an increasing demand for online status updates on social media sites like Facebook and Twitter which can be targeted towards their target audience in order to increase brand awareness, interaction and loyalt

Components of Customer Relationship Management Strategy

As the need for effective customer relationship management increases, so will the importance of building solid customer relationships. When you have good customers who are satisfied with their products and services, they will be more likely to purchase from you in the future. Building a strong customer base takes time and hard work but it pays off in the end.\Customer relationship management is a strategic and tactical methodology to create, capture, retain and drive profitable relationships with customers. It’s about managing your entire customer file, from initial contact to the end of sale.

Instagram versus Facebook- Which is a better marketing platform?

Facebook and Instagram are two of the most visited social media platforms by users whose age is between 14—18. It is a good platform to capture your market base and serve them with relevant products, which can be bought online. The key factor here is that both Facebook and Instagram allow you to create a Twitter-like experience in terms of content. For instance, people like to get their news from Facebook and this is why it has become very popular nowadays among teens and young adults. In this day and age, it’s almost impossible to ignore the power of social media. With Facebook still the top social media platform for total active users, why would you want to give up such a dominant position? If you’re not using Facebook for your business today, why not start? Once you start showing up on Facebook regularly, you’ll find that there are multiple ways in which it can be beneficial for your business. Facebook has more than 2 billion users, that is 1 in every 5 people on Earth. With billions of active users, it’s clear that both Facebook and Instagram are very powerful and offer many opportunities for businesses to grow their brands and engage consumers. Moreover, with both platforms having connections with each other and connecting with many users , the value of cross-promotion is very high.

Understanding marketing results

One of the most common questions we get is “how do I get started?” or “what should I track?” It is important to understand that all data sources are important. Without it, you can’t measure your SEO performance or rank for referral traffic. And without data, you can’t improve your marketing strategies and reduce costs. But data tracking can be difficult. In this guide, we’ll teach you how to track data sources in order to understand what they mean, why they matter, and how to pick the right ones.

Agile research in product development

Agile method is growing and widely used in most businesses because Agile has the ability to help complete work easily and quickly. Agile helps you to iteratively deliver products, so you can get feedback on how much it's needed, or if it even works at all. Through this process you can discover your product’s true requirements, make adjustments and then deliver the product faster which ultimately saves time and money. In Vietnam, Agile has not been widely adopted. However, it is possible to reduce the number of steps and shorten the overall work processes.

Big Data Analytics and Business Intelligence in Industry

What is Business Intelligence? Business intelligence is the use of data to help companies make educated decisions with the right information. BI, if done manually, needs a lot of resources and time. It is an integral part of the process and helps simplify and automate the process as well as generate qualitative reports Business intelligence is the process of bringing together data and information management tools to enhance customer experience, increase productivity and profitability, improve business processes, and make better decisions. This process involves the consolidation, analysis and presentation of business information to users of all kinds for the purpose of enhancing strategic and operational decision-making. BI encompasses a variety of technologies that automate the management of data, integrate multiple sources within the enterprise, and present results in a meaningful way that helps users make better decisions. The modern business intelligence (BI) model follows a bottom-up approach and allows users to interact with data and make strategic decisions at their own level. A simple example, an employee needs to see his salary details as compared to his colleagues. He can do so by logging into the employee portal, and then clicking on the salary tab, which is accessible via a link that appears on every account. Afterwards, he can customise this dashboard by entering his own information – total earnings, bonus percent etc.

Agile Project Management Concept Definition and Description

The term agile is a project management method that rewards small, frequent improvements over large and infrequent changes

Product concept testing

Do you have a brilliant idea for a new product but aren't sure if it will be successful in the market? If so, product concept testing may be just what you need. This process allows you to gather valuable feedback from potential customers before launching your product, which can save you time and money in the long run. In this article, we'll explore what product concept testing is, why it's important, how to conduct it effectively, and its numerous benefits.