Before devising a strategy, Market Research should be conducted. It can either be done through traditional methods which are costly and lengthy or cost-effective digital ones that offer rapid insight. However, it must also be noted that online research has its own set of drawbacks making it an unfavourable option for many.
These are the most common concern of online research:
Fake respondents give fake responses.
The most common problem with online research is the presence of the true respondents. Fake respondents are those who intentionally provide false or inaccurate information about themselves and their experience with a product or service in order to influence the results of the survey. This can lead to flawed insights and skewed data, thus making it difficult for researchers to accurately interpret the results. Through online, sometimes it’s hard to be sure the qualification of respondents, whether it’s matching to the criteria of research. The fake respondents can be non-real customers, who have the trigger to join the survey because of the incentive.
To ensure the eligibility of respondents, researchers may need to add some identification questions such as full name, email address and phone numbers. Yet, in respect to Market Research Code of Conduct, the respondents have the right to keep their information confidential. To work around this issue, researchers are coming up with creative ways to design questionnaires and challenge potential participants on their relevance for the scope of the study. ASHAVI Quiz & A Platform comes handy for this endeavour by providing features such as disabling back button, termination of survey link if wrong answers are given and one-time-answer per survey link.
Furthermore, researchers should also make sure to use advanced data validation methods like captcha and other language-based checks. This will help to filter out any automated responses or bots that may be present in the survey. To reduce the chances of fake responses, it is also possible to limit the number of times a single respondent can complete the same survey. Moreover, using a third-party survey platform can help researchers identify fraudsters by tracking their IP address or time spent on each question. Finally, researchers should also monitor the response rate and look for any sudden spike in responses or suspicious activities that may indicate fraudulent behaviour.
The respondents do not actually give sufficient time to answer the questions.
Research suggests that shorter questionnaires lead to better responses. Consequently, it is important for a researcher to focus on the most pertinent topics when constructing their surveys, and avoid overwhelming respondents by delving too deeply into unimportant details. ASHAVI recommends keeping the questionnaire under twenty minutes in length in order to receive higher quality feedback, though if this is not possible monetary incentive may be offered or it can be divided into two parts, allowing participants to complete it over two intervals.
Moreover, researchers should also focus on including clear and concise questions as well as providing sufficient explanation to the respondents so that they understand the objective of the survey. They can also use visuals or videos to make the questionnaire more engaging and make sure that their questions are not too subjective in nature. Additionally, researchers should use a combination of open-ended and closed-ended questions in order to get comprehensive responses. Finally, it is important to keep the language simple and easy for all respondents to comprehend.
Open end question data is not really good.
The surveyees attempted to get their answers done quickly; this meant they would not enter much detail in the open-end questions or simply ignore them, leaving the research unable to comprehend their responses.
In order to avoid fake responses, ASHAVI Quiz and A platform provide tools such as file upload, video upload and image upload to allow respondents to express themselves more clearly in the online research. Advanced features like GPS track and time stamp can be used to filter out unqualified responses. Ultimately, these measures ensure that researchers get only accurate data for their study. Other methods to prevent fake respondents include using authentication techniques, such as email verification, two-factor authentication and mobile phone number verification. Additionally, researchers can also use automated fraud detection algorithms that analyze the collected data and filter out any suspicious responses. Moreover, they should ensure that each survey is conducted on a secure platform, which is compliant with all applicable regulations. This will help protect respondents against any potential malicious activities happening during the research process.
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