Customer Journey Mapping

Additional Information

  • The customers needs & interaction with various touchpoints are changing. As a marketer, we need to know the most influential channels and touch points in their customer journey and how can you impact these?
  • Our customer journey & decision mapping shows you the patterns of how the potential customers’ research to buy products and services?
  • We diagnose the motivations, map out triggers & barriers, examines the influence of brand, communication and word of mouth at various stages.
  • Provides the critical buying process to find the leveraging point, Product & services information mapping and feeds in developing communication.


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